Privacy Policy

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Effective Date: June 21, 2025

At Pinnacle Prestige LTD, we are committed to protecting and respecting your privacy. This policy outlines how we collect, use, store, and protect your personal information in compliance with the UK GDPR (United Kingdom General Data Protection Regulation) and the Data Protection Act 2018, as updated in 2025 to reflect evolving digital practices and consumer rights.

Information We Collect

When you engage with Pinnacle Prestige LTD—whether purchasing a vehicle, making an inquiry, or using our services—we may collect the following personal data:

• Full name
   
• Contact details (email address, phone number, residential address)
   
• Driver’s license information (for identification and test drives)
   
• Vehicle details (including registration, VIN, and purchase history)
   
• Payment information (where applicable)
   
• Logbook/V5C transfer details
   

How We Use Your Data

We use your personal information for the following purposes:

• To process and complete the sale or purchase of a vehicle
   
• To register or transfer ownership of a vehicle
   
• To comply with HMRC and DVLA regulations
   
• To respond to your inquiries or provide customer service
   
• To send receipts, updates, or important documentation
   
• To meet legal obligations related to fraud prevention or vehicle traceability
   

Lawful Basis for Processing

We process your data under the following legal bases:

• Contractual necessity – to perform obligations under a sales agreement
   
• Legal obligation – to comply with tax, regulatory, and vehicle registration requirements
   
• Legitimate interest – to improve our services and protect our business
   
• Consent – where required (e.g. for marketing communications, which you can opt into or out of)
   

Data Sharing and Disclosure

We do not sell your personal data to third parties. However, we may share your information with trusted third parties for legitimate purposes, such as:

• DVLA – for logbook transfers and legal vehicle registration
   
• HMRC or government bodies – for tax and compliance purposes
   
• Vehicle history or finance check providers – when applicable
   
• Law enforcement agencies – where legally required
   

Data Retention

We retain your personal data only as long as necessary to fulfil legal and operational requirements. Typically:

• Customer sales records: up to 7 years for tax and audit purposes
   
• Vehicle transaction records: in accordance with DVLA regulations
   
• Inquiry forms and emails: up to 12 months, unless further action is required
   

Your Rights Under UK GDPR

You have the right to:

• Access the personal data we hold about you
   
• Request correction or erasure of your data
   
• Object to or restrict processing of your data
   
• Request data portability (where applicable)
   
• Withdraw consent (for marketing or optional services)
   
• Lodge a complaint with the Information Commissioner’s Office (ICO)
   

Data Security

We implement appropriate physical, technical, and administrative security measures to protect your data from unauthorized access, disclosure, or loss. This includes secure document storage, password-protected systems, and secure deletion protocols.

Contact Us

If you have any questions about this Privacy Policy or would like to exercise your rights, please contact:

Pinnacle Prestige LTD
Email: PinnaclePrestige@outlook.com
Phone: +44 7552 172811

Updates to This Policy

We may update this policy from time to time to reflect legal or operational changes. The most current version will always be posted on our website and available upon request.